chines smartphone company Xiaomi has launched the xiaomi mi Service Order Status feature on Mi.com website.

chines smartphone company Xiaomi has launched the xiaomi mi Service Order Status feature on Mi.com website.

chines smartphone company Xiaomi has launched the xiaomi mi Service Order Status feature on Mi.com website.It’s a new way to track your phone’s repair status online without any problem . Manu Jain, Xiaomi’s Vice President and India MD, took to Twitter to announce the new Mi Service Order Status feature.

“many of us call the service centre executive to know the condition of your device given for repair. Now with the help of this feature, you can easily track your device and know its service status online,” the company wrote in a blog post.

Here’s how to track your phone’s repair status online

• The whole process is very simple and easy . just go to Xiaomi’s official repair site and users need to enter your contact number, order number, service number, IMEI number, or serial number.

• Once you put all your information correctly, just press ‘Confirm’ after hitting confirm button you will get a one-time password (OTP) to your registered mobile number.

• after that enter otp and click on ‘Submit’. You will get the status of your service order along with the details of your device.

Xiaomi explains the service status of the device might be displayed in the following terms:

The idea behind the Mi Service Order Status feature is to simplify the after-sale process. Calling customer care representative can be a tiring experience, and we bet each one of you have worst customer service horror stories to share. With the new Mi Service Order Status feature, customers will able to access information and responses in real-time. This is also a better way to improve the quality of service centres in the country. Users do not accept mediocre service support and a fast-growing brand like Xiaomi can’t afford to ignore the demands of its customers at this point.