It is time for organizations to embrace and update the methods through which they manage their companies. Unfortunately, no matter how much the world advances and uses new technology, certain things stay the same, one of which is how organizations are managed. The same methods that were employed in the previous century are still used today. They no longer work because they were designed for manufacturing industries in a world gone by.
Dr. Howard S. Gitlow revolutionized management by creating the Deming-based Lean Six Sigma Management model for organizations; the model is a synthesis of four existing models for process improvement. The component models are the management theory of Dr. W. Edwards Deming, the administrative systems of the Japanese Way of Total Quality Control, the tools and methods of Lean Manufacturing, and the tools and methods of Six Sigma management. Dr. Gitlow says, “My desire is to spread Deming-based Lean Six Sigma Management theory to corporations, universities without courses in Deming-based Lean Six Sigma Management, and individuals who want to be certified in Deming-based Lean Six Sigma Management.”
His theory has three component parts.
- The Macro Model
The Macro Model (dashboards) is a layered structure of mission statements, job descriptions, objectives, and metrics (indicators) that describe employees’ roles and responsibilities. It defines all employees’ jobs and the interrelationships between all levels of the organization.
- The Micro Model
The micro model is to improve a problematic metric by using the 5Ss, the SDSA cycle, the PDSA cycle, the Six Sigma DMAIC and DMADV models, and Lean Manufacturing methodologies. The management and micro models require good data. The Management Model provides the organizational culture required to generate accurate data.
- The Management Model
The management paradigm is based on W. Edwards Deming’s System of Profound Knowledge, the 14 Points for Management, and the 7 Deadly Diseases. Once a culture based on Dr. Deming’s theory of management is in place, all the other parts of Deming-based Lean Six Sigma can operate smoothly.
By implementing this approach in an organization, employees will have trust in their management team and experience “joy in work.” This generates individuals who will look forward to going to work rather than simply waiting for the end of the month to collect their paychecks. It is definitely a revolution in the corporate sector.