Tue. Jun 18th, 2024

As organizations and businesses emerge into the post-covid scenario (and it is not over yet – not by a long shot), they find themselves struggling to cope with the changes required. These are organizational, team-centric changes that are necessary to ensure smooth functioning in the New Normal. Systems, routines, and scenarios taken for granted in the pre-covid era are turned inside out – newer ways to cope, function, and ensure efficiency are being fast-tracked. In many cases, the WFH is over and people, teams are reporting back for work – amidst strict hygiene, preventive sanitation & health protocols. While on the other hand, some are in WFH mode still, coping best as they can as professional & personal spaces overlap. Amidst this fluid scenario, leaders are scrambling to make order out of chaos, to get things operating smoothly again.

Let’s look at Some Takeaways that can help:

The Pre-COVID Norms are Gone

Many leaders are in fact thinking that this is not much of a problem at all – the sudden increase in remote working went quite well. People have transitioned relatively smoothly and work is on. However, all is not hunky-dory – people miss the office scene: the small breaks, face to face meetings, etc. But those days – make no mistake – are gone. Plus there is also the risk, however, that companies will rely too much on remote working. In the United States, more than 70 percent of jobs can’t be done offsite. Similarly, globally, in varying degrees, there will be tasks and work that will need the physical presence of employees and protocols to ensure safety & efficiency both, will need to be evolved and implemented. Remote work isn’t a panacea for today’s workplace challenges, such as training, unemployment, and productivity loss.

Streamlining Work for a Scattered Team

WFH and remote working are much more than just giving people a laptop, having zoom calls, and delegating work over emails. Many of the norms and routines of work-life in office just cannot be recreated – 1 particularly. The norm used to be, for example, that once you left the office, the work for that day was over. But now, with WFH and remote working, as one CEO told us, “It’s not so much working from home; rather, it’s really sleeping at the office.”

To ensure successful experiments in working from home and for it to be sustainable, companies need to assist their staff to create those boundaries: if something can be resolved by a quick phone call, a video conference should not be used. Setting regular office hours will help, besides tracking time & deliverables. Set rules that after a particular hour, no one is expected to answer emails.

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