Home technology Microsoft Teams Offer 1:1 Call Recording, Let’s Deep Dive into It

Microsoft Teams Offer 1:1 Call Recording, Let’s Deep Dive into It

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Microsoft has recently announced 1:1 Call Recording in Microsoft Teams. With this feature, the company aims to provide a better user experience. Let us discuss in detail this nifty feature below:

What is 1:1 Call Recording?

Many people get confused when they’re asked what 1:1 Call Recording is. Well, with this feature, you can record Microsoft Teams call when attending a meeting. This feature does not allow you to record 1:1 calls with a PSTN (Public Switched Telephone Network) user.

  • Enable Call Recording Settings in Team

You can enable the call recording feature in Teams using PowerShell. To enable the Call Recording, you need to alter the ‘Teams Calling Policy’ through PowerShell. By default, this setting is disabled. So, you need to enable it in the settings. You can either follow a global policy or create a custom one and implement this new policy for specific users who need this feature.

Set-CsTeamsCallingPolicy -Identity Global -AllowCloudRecordingForCalls $True

Before April 12, 2021, this setting was managed by the ‘Teams meeting policy.’ However, after the feature was rolled out on May 31, 2021, this setting in ‘Meeting Policy’ is only for recording a Teams meeting, not for call recording.

  • End-User Experience

After you enable this feature, you have the option to ‘record a call’ in Teams. During a call, you can click on the ‘more actions’ icon where you will find a tab to start recording. Once the call recording is started, Teams will notify another user (s) in the meeting. Besides this, a red-colored recording icon is displayed throughout the meeting when the call is being recorded.

  • Call Recording Storage

The call recording will be saved in the user’s OneDrive or Stream who started the recording. The other users in the meeting will not have complete access to the recording.

Users from same organization will be notified after the recording is ready through the chat window. A link to the recording will be shared in the chat where they can play it on Teams.

If some users are not from the same organization, the person who will record the calls will have to share them separately with them. Starting July 7, 2021, the recordings will be saved in OneDrive by default. But, as per the organization’s requirements

Please note that this call recording feature is only for end-users and does not apply or replace compliance recording. If you wish to have a recorded call in a Teams meeting then in some cases it may violate compliance.

In certain situations, some users may not be allowed to keep recordings in their storage space. In such circumstances, they need proper approval from the compliance team for the same.

Conclusion

Before you enable the 1:1 Call Recording feature, you must go through the compliance requirements. You can customize the policy as per your requirements and select particular users.

So, what do you think about Microsoft’s new 1:1 Call Recording feature in Teams? Do you think it will help you in conducting the meeting effectively? Feel free to comment below.

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