Thu. Sep 21st, 2023
Netgear Router

Netgear routers are the most preferred WiFi devices in the networking devices by people when it comes to accessing a seamless internet. Sometimes, , users face the issue like Netgear router not connecting to the modem. Although it is not a big issue, still you can’t ignore it. Thus, keep reading the article and follow the Netgear router troubleshooting tips to solve the issue.

Solved: Netgear Router Not Connecting to Modem

  1. Connect Devices Using an Ethernet Cable

Most users connect the router and modem wirelessly. Due to this, they also face issues like not working. Therefore, it is recommended to eliminate the wireless connection using an Ethernet cable to connect your router and extender Doing so will ensure that the connection is secure and stable.

  1. Power Cycle Your Router

Whether it is your Netgear router or any other device, it should be free from technical glitches. Or else, you’ll keep facing similar issues. Thus, it is recommended to power cycle your router to fix the technical glitches. Here’s how to do it:

  • Disconnect all the WiFi devices connected to your router.

  • Unplug the Netgear router from the wall socket and wait for a few minutes.

  • Plug your router back into the wall outlet and turn it on.

If power cycling your router doesn’t resolve the issue, consider power cycling your modem too. If it also fails to work, move to the next troubleshooting tip.

  1. Update Your Router’s Firmware

An outdated firmware is one of the most common reasons behind your router not connecting to the modem. Updating the firmware of your router will not only help in resolving the technical issues but also in improving security features and performance. You can also update the firmware of your router via the Netgear Nighthawk app.

Once you update the firmware of your router, try connecting your WiFi devices ultimate status bar. If the router is still unable to connect to the modem, it is high time to call your Internet Service Provider.

Contact Your Internet Service Provider

The reason why you are facing the Netgear router not connecting to modem issue might be due to an issue from the end of your Internet Service Provider. Thus, without any delay, contact your Internet Service Provider.

Ask him whether the issue is from his end. If it is, ask him to fix it as soon as possible.

Reset Your Netgear Router

If there is not any issue from the end of your Internet Service Provider, then restore your Netgear router to the factory default settings. Before you reset your router, make sure to back up its data. The reason being, resetting the router will remove all the personalized settings, including the username, password, SSID, etc.

Once you back up your router’s data, reset your router. Here’s how to do it:

  • Turn on your router.

  • Allow the LED light to glow green.

  • Locate the Reset hole on your extender.

  • Grab a pin-like object and press the button in the Reset hole with its help.

  • Hold the button for a moment or two and release it.

  • As soon as you release the Reset button, your router will reset to the factory settings.

Replace Your Router

If resetting the router also fails to resolve the issue, chances are that your router is damaged. A damaged router will never be able to connect to your modem. Therefore, replace your old router with a new one as soon as possible. Perform new router setup by accessing the Netgear router login page and connect your WiFi devices.

Summing Up

Netgear routers are technical devices and like any other devices they can also face technical issues. With the above-discussed hacks, you will be able to solve the Netgear router not connecting to the modem issue.

By admin

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