Has your phone stopped working out of nowhere? Well, if it has ever happened to you, you must know that it is no less than a nightmare. We usually get panic in such situations and have no idea what to do if your phone doesn’t turn on!
We have brought some troubleshooting tips that will help you to get your iPhone or Android device running again. Yes, you read that right! Our tips and tricks apply to both iPhone and Android.
Before you inspect your phone and conclude that it is dead, we want to make you aware that it is also possible that your phone may be working, but just has a damaged screen. Haven’t you seen dropped phones with pristine, un-cracked glass that couldn’t show a picture? So, to find out if the same is the case with your phone, try to turn it on by holding the power button. See if you feel a vibration when it turns on. Moreover, you can also try invoking “Hey Siri” or “Hey Google,” or call your phone from another device. If you hear sounds but the screen remains dark and dead, that means the phone is working but its display needs to be replaced.
We understand how nerve-wracking it could be to spend hundreds of dollars on a tiny device and find it dead for no reason. So here are some troubleshooting tips that will help you to turn on your phone:
1. Inspection for Physical Damage:
Before anything, give your cell phone a good once-over or try phone repairs at PTC. Recall if you’ve dropped your phone recently? Inspect the screen carefully to find if it is cracked or damaged? Check the battery, is it swollen? (If yes, then please do not attempt to turn the phone on—take it to a local e-waste facility immediately.)
Now look for water damage, is there any?
If you locate any hardware problem, you should immediately visit a repair shop to replace the faulty component.
2. Charge the Battery
It may sound silly you, but it is possible your phone is not working because of the empty battery that needs to be charged. So just plug your phone into a charger and wait for a while. Remember, when the battery is truly drained, the phone’s screen won’t necessarily light up right away. So leave your phone for 15 to 30 minutes and then try turning it on.
3. Replace Your Charger
If charging your phone doesn’t work, you may also have a damaged charger. We recommend you to replace the cable of the charger. You may also try different power bank and the wall outlet. Check the charging port, too—lint can easily get caught in there and prevent the pins from making contact. You can use a toothpick to help dislodge any debris that may have accumulated in the port, at which point you can try charging the phone again.
If nothing works then please get your phone checked by an expert as soon as possible.